Patient / Visitor Resources
Understanding Your Bill
Your bill reflects the services you have received. Charges
fall into two categories: a basic daily rate and charges for
services ordered by your physician. Our Patient Billing
Department will submit bills to your insurance company and
will assist you in receiving the full benefit of your health
insurance plan.
Once your claim is submitted, your insurance carrier should
notify you of its processing/ payment decisions via an Explanation
of Benefits (EOB). The EOB will summarize the charges
incurred during your stay at our facility and identify the
payment made to the facility as well as what payment is your
responsibility.
You may receive separate bills for certain tests and treatments
for professional services rendered by emergency department
physicians, pathologists, radiologists, cardiologists, anesthesiologists,
and other specialists. These physicians, who may be needed
to diagnose and interpret test results, are required by the
government and insurance carriers to bill you separately.
If your physician orders certain tests or treatments, you
may receive bills from specialists you did not see in person. Depending
on your health plan, you may be responsible for part or all
of these bills. If you have questions about these
bills, please call the specialist’s office directly.
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