Understanding Your Bill
Your bill reflects the services you have received. Charges fall into two categories: a basic daily rate and charges for services ordered by your physician. Our Patient Billing Department will submit bills to your insurance company and will assist you in receiving the full benefit of your health insurance plan.
Once your claim is submitted, your insurance carrier should notify you of its processing/ payment decisions via an Explanation of Benefits (EOB). The EOB will summarize the charges incurred during your stay at our facility and identify the payment made to the facility as well as what payment is your responsibility.
You may receive separate bills for certain tests and treatments for professional services rendered by emergency department physicians, pathologists, radiologists, cardiologists, anesthesiologists, and other specialists. These physicians, who may be needed to diagnose and interpret test results, are required by the government and insurance carriers to bill you separately. If your physician orders certain tests or treatments, you may receive bills from specialists you did not see in person. Depending on your health plan, you may be responsible for part or all of these bills. If you have questions about these bills, please call the specialist’s office directly.