St. John's Episcopal Hospital is a not-for-profit hospital whose mission is to render medical care to all persons in need of urgent or emergency medical care regardless of their ability to pay or their source of payment for services. We have a policy for our billing office to follow that sets guidelines for levels of assistance dependent upon the financial situation.
If your health insurance coverage benefits do not adequately cover your medical expenses, we can work with you to arrange a manageable payment plan. A representative will meet with you to review your individual financial situation to determine if you qualify for financial assistance, either in the form of government assistance, an individual payment plan or for Charity Care.
It is important to let us know as soon as possible that you may have trouble paying your bill. We urge you to arrange a meeting with our Financial Screening Departments. For Inpatient assistance please call 718-869-7150 and for Outpatient assistance please call 718-869-7077 to arrange a meeting or stop by the Finance Department located in Room CP156, first floor, during normal business hours (9:00 am to 3:00 pm). You may also speak about the financial assistance plan with the staff where you are seeking care.